Terms of Service

Offer agreement for consulting and educational services

Yerevan, Armenia, September 31, 2021

  1. General Provisions

1.1. This public offer agreement (hereinafter referred to as the “Offer” or “Agreement”) is an offer
from Individual Entrepreneur (IP) Zaykov Maxim Sergeevich, INN (Taxpayer Identification
Number) 742205834870, postal address: 3-426 Generalskaya St., Yekaterinburg, Russia, 620062
(hereinafter referred to as the “Contractor”) and contains all essential conditions of rendering certain
educational and consulting services, the list of which is published at globamba.com. The
registered service mark “Global Ambassador” is used by IP Zaykov Maxim Sergeevich to provide
services under the present offer agreement.
Educational services are provided in accordance with the License for educational services No. 19343
dd. March 27, 2017, issued by the Ministry of General and Professional Education for the Sverdlovsk
Region under subsection of “Additional education for children and adults”.
Consulting services are provided in accordance with the Civil Code of the Russian Federation.
1.2. In accordance with paragraph 2 Article 437 of the Civil Code of the Russian Federation
(hereinafter, the Civil Code), this document is a public offer and in case of acceptance of the following
conditions and payment for the services of the Contractor, a person who has made an acceptance of
this offer becomes a Customer in accordance with paragraph 3 Article 438 of the Civil Code,
acceptance of the offer is tantamount to concluding the agreement under the conditions set forth in the
offer.
1.3. By paying for the services, the Customer guarantees that they have read and accepted all the
conditions of the offer in the form in which they are set forth in the text of this offer, and that they
have read and agreed with the cost of the Service indicated on the Contractor’s Website and in the
Online System.

  1. Terms and definitions

2.1. Acceptance of the offer – full and unconditional acceptance of the offer as a result of Customer’s
advance payment for informational and consulting services. Acceptance of the offer leads to entering
an Offer agreement.
2.2. Offer agreement – an Agreement between the Contractor and the Customer for rendering
informational and consulting services as well as educational services, concluded upon accepting the
offer.
2.3. Customer – a person who has accepted the offer and pays the Contractor for services under this
Agreement.
2.4. Student – is a direct consumer of the Contractor’s services under this Agreement. May coincide
with the Customer.
2.5. Website – a set of software tools and data hosted on the Internet at the network address:
https://globamba.com/.
2.6. Online system – a set of software tools and data located on the Internet at the network address
https://globamba.com, which is a system of keeping records of services and schedule of
services rendered by the Contractor to the Customer.

  1. Subject of the Agreement.

3.1. Contractor undertakes to provide consulting or educational services online (hereinafter, the
Services) at the choice of the Student, according to the schedule established in the personal office of
the Customer in the Online system, the proposed date of the beginning of the Services is the date of
accepting this Offer, the proposed date of the end of the Services is no more than two weeks from the
last payment of the Customer under this Agreement, the total amount of Services rendered is set by the
Contractor in the personal account of the Customer in the Online system, and the Customer undertakes
to pay for the specified Services of the Contractor on the terms set forth below. The academic hour
within the framework of this agreement is equal to 45 minutes.
3.2. This Agreement is an offer of the Contractor and expresses their intention to conclude an
Agreement with the Customer for the Services mentioned in clause 1.1. of the Agreement. The Offer is
valid for the whole period it is published on the Website. The Offer does not require sealing and/or
signing by the Customer and the Contractor, while maintaining full legal force.

  1. Rights of the Parties.

4.1. The Contractor has the following rights:
4.1.1. Independently choose the content and system of rendering the Services to the Student, as well as
technical solutions for rendering the Services.
4.1.2. At its own discretion choose the specialists participating in the process of rendering the Services
(hereinafter, the Specialists), including the replacement of Specialists in case of illness, business trip or
for other reasons, and to attract third parties to render the Services.
4.1.3. In case of identifying the reasons that prevent the Customer from visiting the consultations or
classes within the framework of the Services, the Contractor has the right to refuse the Student further
visits and to terminate this Agreement with a refund of money, after deduction of the cost of Services
already provided within the framework of this Agreement.
4.1.4. The Contractor has the right not to return the funds for the consultations and classes missed by
the Student in the amount equal to their cost.
4.1.5. Change the schedule of rendering the Services as agreed with the Customer or the Student.
4.1.6. Send messages to the Customer and the Student in the messaging system Skype, cell phone
applications WhatsApp, Viber, Telegram or in any other way that guarantees delivery of text and voice
messages from the Contractor to the Customer or the Student, by e-mail to e-mail address specified by
the Customer as a contact e-mail address when contacting the Contractor or in a personal account in
the Online system, or in short text messages (SMS), sent by cellular network to the phone number of
the Customer or the Student specified by them as a contact number when contacting the Contractor or
in the personal account in the Online system, regarding all issues related to the execution of this Offer
or the activities of the Contractor.
4.2 The Customer has the following rights:
4.2.1. Receive in full the Services, the provision of which is regulated by this Agreement, under the
terms of this Agreement.
4.2.2. Receive complete and accurate information about the contents of the Services they choose.
4.2.3. Require the replacement of a Specialist directly providing the Services in case of detection of the
malpractice on the part of the Contractor.
Note: if the Customer and the Student are different persons, then all the rights listed in clause 4.2 of
this Agreement apply to the Student.

  1. Obligations of the Parties.

5.1. The Contractor assumes the following obligations:

5.1.1. Provide the Services specified in clause 3.1 of this Agreement and specified in the Online
system, subject to timely and full payment by the Customer for the selected Services in the amount
specified in clause 6 of this Agreement.
5.1.2. To render the Services in full within the terms and on the conditions established in paragraph 3
of this Agreement.
5.2. The Customer assumes the following obligations:
5.2.1. Attend consultations and classes according to the schedule set in the Online system.
5.2.2. Pay for the Services in the amount and within the time specified in clause 6 of this Agreement.
5.2.3. Follow the recommendations of the Specialist when preparing for consultations and classes
within the Services.
5.2.4. Show discipline and follow generally accepted behavior norms, in particular, display respect for
the administrative and other personnel of the Contractor and other persons involved in the execution of
this Agreement.
Note: if the Customer and the Student are different persons, then all the listed responsibilities, with the
exception of clause 5.2.2, apply to the Student. The Customer is obliged to acquaint the Student with
the content of section 5.2 and explain to them the obligations arising from the Student under this
Agreement.
5.2.5. The Customer must ensure that the Student has the software and accounts on websites, specified
by the Contractor before or during the provision of the Services through the messaging system, as well
as other technical conditions for the provision of the Services by the Contractor and specified by the
Contractor to the Customer through the messaging system. All messages delivered to the Customer
and the Student from the Contractor through the messaging system about the technical support of the
Services are an integral part of this Offer.

  1. Cost and payment procedure

6.1. The cost of the Contractor’s Services specified in clause 3.1 of the Agreement is set by the
Contractor in personal account of the Customer on the website globamba.com.
6.2. Payment for the Contractor’s Services is made in 100% prepayment for each class and consultation
individually or for several classes and consultations according to the schedule set in the Customer’s
personal account on the globamba.com website. Payment is made by electronic payment
using the Customer’s bank card on the relevant pages globamba.com on the Internet.
The basis for the admission of the Student to the consultation and class is the fact of crediting funds to
the account of the Contractor or making an electronic payment.
6.3. Payment by the Customer for the Services under this Agreement will be considered as a full and
unconditional consent (acceptance) of the conditions contained in this Agreement (conclusion of the
Agreement). In case of such payment the Contractor undertakes to render the abovementioned
Services properly and within the specified period. If the invoice is not paid after the expiry of the Offer
specified in clause 3.2 of this Agreement, it is considered to be withdrawn and the Agreement is not
considered to be concluded.

  1. Liability under this Agreement.

7.1 In case of non-performance or improper performance of obligations under this Agreement by the
Contractor, they shall be liable under the Civil Legislation of the Russian Federation and the
Legislation on Protection of Consumer Rights.
7.2. In case of material damage (by the Customer or the Student) to the Contractor while rendering the
Services, the Customer bears responsibility according to the norms of the Civil Legislation of the
Russian Federation.
7.3. In case of impossibility to perform its obligations by the Contractor through the Customer’s or
Student’s fault, that is truancy, delays for more than 20 minutes from the scheduled time of providing
the Services (beginning of the class) and non-appearance, the Services are to be paid in full and the

payment for the missed Services is not refundable. Exceptions are the circumstances referred to in
clauses 9.2, 9.3 and 9.4 of this Agreement.

  1. Grounds for modification and termination of the Agreement.

8.1. Changes of the terms of this Agreement and its termination are possible if agreed by the Parties or
in accordance with applicable law.
8.2. The Contractor reserves the right to amend the terms of the Offer and/or withdraw the Offer at any
time at its own discretion. In case the Offer is amended, such amendments shall enter into force from
the moment of their publication on the Website if other effective period is not fixed or is not
determined when publishing the amendments to the Offer.
8.3. The Customer has the right to withdraw from this Agreement on condition of paying to the
Contractor for the expenses actually incurred by them and payment for the actually rendered Services.
In case of termination of the Agreement or withdrawal from the Agreement for any reason, the
interested party shall notify the other party about it in writing 10 (ten) working days in advance.
8.4. Contractor has a right to withdraw from this Agreement on condition of refunding the Customer
for all canceled consultations and classes, connected with such withdrawal, provided in the framework
of Services after notifying the Customer about it 10 (ten) working days in advance.
8.5. The basis for termination of the Agreement is also non-fulfillment by the Student or the Customer
of the conditions specified in clauses 6.2. 6.2, 7.2 and 7.3 of this Agreement, and also if the Student or
the Customer is in a condition of alcohol or narcotic intoxication during consultations and classes.

  1. Additional conditions

9.1. If the Student is not able to attend individual consultations or classes, the Student is obliged to
inform the representatives of the Contractor at least 5 working hours before the beginning of the next
consultation or class, otherwise the Contractor charges the Customer for an absence at the cost of one
academic hour established by this Agreement. In case of absence from the individual consultation or
individual class without notice the Contractor charges the Customer the full cost of the consultation or
class. Recalculation of the cost of paid and missed due to illness individual consultations or individual
classes is made only if the Student provides a duly executed sick leave or its photocopy and taking into
account only the consultations or classes actually missed by the Student that fall within the period of
the sick leave, notably the Student can hide the name of the illness in the copy of the sick leave.
In case it is impossible for the Student to attend group consultations or group classes, the
Contractor gives the Student a video recording of the missed classes and provides study materials for
self-study if the Contractor has them. In case of missing a group consultation or a group class, the
Contractor charges the Customer the full cost of such consultations or classes. Recalculation of the
cost of group consultations or group classes missed due to illness is made only if the Student provides
a duly executed sick leave or its photocopy and taking into account only the consultations or classes
actually missed by the Student that fall within the period of the sick leave, notably the Student can hide
the name of the illness in the copy of the sick leave.
The Contractor reserves the right at its own discretion not to charge the Customer for the classes
or consultations missed by the Student in cases not stipulated in this clause, and the Student and
Customers acknowledge such right to the Contractor.
9.2. If it is impossible for the Student to attend a consultation, the Contractor offers the Student to hold
a consultation or session similar to the missed one within the Services at a separately agreed time, and
the Student makes every effort to attend such consultation or session, with the payment for the absence
provided by clause 7.3 of this Agreement being charged from the Customer or from the Student as a
penalty.
9.3. The Contractor has the right to change the cost of Services with mandatory notification to the
Customer at least 7 calendar days in advance. In case the Customer does not agree with the price
change, the Agreement is considered to be terminated with the return of the advance payments to the
Customer for the consultations or classes not conducted by the Contractor. The Student or the
Customer may be offered to enroll in another similar group.

9.4. The Agreement comes into force from the moment of payment for Services and is valid until the
end of the consultations or classes. If the Customer does not make any claims within 3 days after the
Services have been provided, the Service is considered to be duly provided, and no Act of service
rendered is required.
9.5. In case of disputes related to the obligations of the Parties under this Agreement, the Parties will
make every effort to resolve them through negotiations in pre-trial order. If mutual agreement between
the Parties is not reached, the dispute shall be referred to the court at the location of the Contractor.
To solve any technical or other difficulties, problems, claims, the Customer agrees to use the
Contractor’s phone numbers or the Communication systems on the Website in the section “Contacts”
as the first and priority way of communication with the Contractor.
9.6. In everything else that is not stipulated by this Agreement, the Parties will be guided by the
current legislation of the Russian Federation.
9.7. According to the Federal Law No. 152ФЗ “On Personal Data” dd. 27.07.2006, the Customer gives
the consent to the Contractor for processing (with or without the use of automation means) the
Customer’s and the Student’s personal data specified in this Agreement and given to the Contractor for
the purposes of the conclusion and execution of this Agreement.
9.8. The Parties acknowledge that if any provision of the Offer becomes invalid during the term of its
validity due to changes in legislation, the remaining provisions of the Offer are binding for the Parties
during the term of the Offer.
9.9. Contractor is not responsible for the result of use or effectiveness of the provided Services. In case
of non-compliance of the Services provided under the current Offer agreement with the needs or
expectations of the Customer, the Contractor shall not be liable.

  1. Force Majeure

10.1. The parties are relieved from responsibility for full or partial non-fulfillment of obligations under
the Offer in the event that the failure to fulfill such obligations was caused by force majeure, namely,
but not limited to: fire, flood, earthquake, strike, riots, war or military actions, actions of public
authorities, curfew, emergency regime, quarantine or other circumstances beyond the control of the
Parties.
10.2. The Party that cannot fulfill its obligations under the Offer, must timely, but not later than five
calendar days after the occurrence of force majeure circumstances, notify the other Party in writing,
with the provision of supporting documents issued by competent authorities or without the provision
of such.
10.3. The Contractor is not responsible for temporary failures and interruptions in work of the Internet
resources, software or Contractor’s equipment and loss of information caused by them, failures in
providing Services through the fault of third parties and technical failures, breakdowns, hang-ups or
interruptions in work of equipment necessary for providing Services.

  1. Address and details of the Executor.

PE (Individual Entrepreneur) Zaykov Maxim Sergeevich,
INN (Taxpayer Identification Number) 286.1249863,
Registration address: 15 Vardanants St., Yerevan, Armenia, tel +7(343)385-11-53

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